Industry · Hospitality

Time tracking for hospitality — shift rosters, waitstaff, holiday work

A restaurant 7 days a week, two services a day, waitstaff with split 12-15 and 18-23 shifts, holiday work. Off-the-shelf attendance chokes — TimeHunter is built exactly for this.

What makes hospitality different

Hospitality runs on a different rhythm than offices or factories. Friday night a restaurant has 12 servers on the floor; Monday afternoon, 3. Chefs come in at 9 and leave at 23 with a 4-hour break between services. Students work weekends only. Staff turnover is high, so new people have to be added quickly. Attendance built around a fixed 9-to-5 struggles with this rhythm.

In TimeHunter a server’s split shift is simply two work sessions on one day, the break between services is recorded separately, and holiday shifts can be planned once you enable one option in company settings. Below is how these features work in practice.

Time tracking tailored to restaurants

QR kiosk in the back office

An old Android tablet by the locker room. Server scans the QR from a staff card — no gloves to pull off.

Server app

Android (iOS beta via TestFlight) — the server taps Start and Stop, records a break, files a leave request and checks their monthly hours.

Photo anti-fraud check-in

The QR kiosk takes a photo at every scan (Photo verification addon). That makes “punching in for a colleague”, common in the industry, much harder.

Business exit

Server has to run to the wholesaler? They tap “Business errand” — time still counts, but as a different type.

Break between services

Chefs often have a break between services, e.g. 14:00–18:00. Record it as a break within the session, or close the session and open a second one in the evening. The system adds both parts of the day together.

Shift planning — templates and week copy

A restaurant doesn’t plan from scratch every month. They have 3 template weeks (summer, winter, holiday) and copy them in a loop. In TimeHunter you build the template week once and “Copy week” carries it over to as many following weeks as you choose. Then you only fix the exceptions.

Copy week

Template week copied to the following weeks for selected employees. You edit only the differences (e.g. a holiday).

Shift templates and colors

Ready templates (morning, afternoon, night, full, short), each with its own color. Select several cells at once and assign the shift in one step.

Shift swaps between servers

Server requests a swap, the other accepts, manager approves — no emails.

11h rest alert

Server finished at 1:00 and clocked in at 10:00 the next day? The compliance module flags the missing 11 hours of rest based on the recorded working time.

Holiday and Sunday work — legal for hospitality

The Polish labor code (art. 151¹⁰) allows Sunday and holiday work in hospitality among other sectors, and the Czech labor code (§ 91) has similar exceptions. By default TimeHunter doesn’t let you put a shift on a public holiday. Once you enable holiday work in company settings, the roster lets you plan shifts on Christmas Eve, New Year’s Day or Easter too.

The period report shows hours worked on Sundays, on public holidays and at night in separate columns, plus overtime. Holiday work without a planned shift counts as overtime at 100%. Your accountant uses this to calculate premiums in the payroll software.

Frequently asked questions

Does TimeHunter support Sunday and holiday work?
Yes. Once holiday work is enabled in company settings, the roster lets you plan Christmas Eve, Christmas, Easter etc. The report shows Sunday and holiday hours separately, and holiday work without a planned shift counts as 100% overtime.
How does a server with 2 shifts a day (12-15 and 18-23) work?
Each shift = a separate session. Server scans QR 4 times: lunch start, end, dinner start, end. System sums hours and shows 8h worked + 3h gap in between.
Can I plan shifts a month ahead?
Yes. The planning view shows a full month on one screen. “Copy week” carries a template week over to the following weeks — you then edit only the differences.
How do servers find out about the roster?
You can print the monthly roster from the panel or export it to Excel. Important team news (e.g. holiday shifts) can go out as an announcement with read confirmation, so you see who has read it. The system does not send push notifications.
Can I track waitstaff lateness?
Yes. The reference time is the shift start from that day’s roster (with no roster entry: the work group’s start). If the server scans later than the group’s tolerance allows, the system logs the late arrival with the minutes and shows it in reports.
Does a weekend student need an account too?
Yes — every staff member (full-time, gig, contractor, student) has their own account and QR code, so their hours land in the same reports as everyone else’s.
Does it handle tips?
TimeHunter has no dedicated tips module, but the monthly report shows exact hours per staff — easy to split tips proportionally (formula: tips × server_hours / total_shift_hours).
How much for a 10-person restaurant?
Example for the Start plan: €1.49 × 10 users = €14.90 per month, excl. VAT. Micro is €0.99 and Pro €2.89 per user. The pricing page lists which modules each plan includes. 14-day free trial, no card — test it on your own data.

Try 14 days free

Start a 14-day trial. No card required, full functionality.

Related pages

This website uses cookies

We use cookies to ensure proper functioning of the service, analyze traffic and personalize content. Learn more in our Privacy Policy